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How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repa
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Do you offer guarantee for the products?
Yes, we offer 2-5 years warranty to our products.
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Is it OK to print my logo on led light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
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How to proceed an order for led light?
Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
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How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
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Do you have any MOQ limit for led light order?
Low MOQ, 1pc for sample checking is available
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Can you offer OEM/ODM service ?
Yes, sure . We can make new molds to develop your own new molds and engave your logo on the products.
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Can you offer samples for testing first ?
Yes, sure . and for valuable customers, We can offer 1-2 samples free of cost .
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Can we have a factory tour to your factory/company ?
Yes, sure . you can welcome to come here to check our samples and discuss the cooperation detail .
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Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
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What about the lead time?
Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
